Help?
FAQs
About P.N.G Jewellers
PNGadgil.com is launched by which company ?
pngadgil.com is launched by PNG jewellers, a Dajikaka enterprise. This jewellery company is a trusted enterprise since 1832 and are very famous jewellers all over Maharashtra.
What make PNG jewellerd different
PNG Jewellers is one of the most reputed Jewellery brands in India with 188 years of excellence in creativity, jewellery design and value for money propositions across their stores. Over the years, PNG Jewellers has been incredibly successful in making online shopping much more convenient and delightful with a comprehensive product range of classic and contemporary jewellery collections across the globe. With a user-friendly shopping experience, we aim to fulfill the wishes of our customers with the best services and help them discover beauty through our iconic jewellery pieces.
Where is PNG jewellers located
Today PNG Jewellers is renowned for its purity, surety, and customer satisfaction empowering 1000+ employees over 35 branches standing still across the globe.
Delivery
How much is the shipping charge?
It varies from pin code to pin code. Please add your favorite jewellery to the cart page to see applicable shipping charges
Can I cancel my order after it has been shipped?
Unfortunately, once an order has been shipped we can't cancel your order. For any queries please contact us on [email protected]
Do you ship outside India?
Yes, we do! We ship to: USA & Dubai. Please contact us to know if we can ship to your country.
Returns and Exchanges
How we can return the order?
Our 14-day No Questions asked Policy gives you time to make sure your purchase is perfect. If you need to return it for any reason, we'll happily provide you with a 100% full refund or exchange.
Jewellery
Can you customize a design just for me?
We are happy to help customize any design you have in mind and ship it to any Pincode in india
Solitaires
How should I place an order online?
Select your piece of Jewellery and 'Add to your Shopping Bag'. Click on 'Secure Checkout' if you have finalized your order, else 'Continue Shopping'. Enter your Email Address and Name on the Secure Checkout Screen and proceed for Billing and Shipping. Enter your shipping details and continue to the Payment Options. Select your Mode of Payment and Place the order. You will receive an order confirmation email to the e-mail you provided while placing your order.
Making an Online Purchase
How will I get a refund for the difference in amounts?
The balance amount will be refunded to the same account from where the payment had been made & if the order is COD amount will be reducted while collecting
How many days will it take for the refund to reflect in my account?
It’ll take around 7 to 10 business days for the refund amount to reflect in your account.
Payments
What is Cash on Delivery (CoD)?
Cash on Delivery (CoD) is a payment method where you pay for an item in cash, when the courier company delivers the item to you.
Is Cash on Delivery (CoD) available for customers outside India?
No, currently CoD is available only for customers residing in India.
Is there any additional charge for the CoD shipment?
No, our CoD service is done at no extra cost.
How do I pay the excess amount if the exchange order is of a higher value?
It can be done using a manual payment link, which will be shared via SMS / email or the balance can be paid as COD at the time of delivery.
Do I have to pay any additional custom duty charges for my order?
No, the custom duties are included in the product price. You will not have to pay anything at the time of receiving your order.
After Purchase Questions
Where is my order?
To check the status of your order, please go to ‘My Account’ and check your order details. If you are unable to find the status, please call us at 7770011991.
About Purchases
How should I place an order online?
Select your piece of Jewellery and 'Add to your Shopping Bag'. Click on 'Secure Checkout' if you have finalized your order, else 'Continue Shopping'. Enter your Email Address and Name on the Secure Checkout Screen and proceed for Billing and Shipping. .Enter your shipping details and continue to the Payment Options. Select your Mode of Payment and Place the order. You will receive an order confirmation email to the e-mail you provided while placing your order.
Can I order by phone?
Sure.You can browse through our designs on the website and order your selected design by phone. Our customer Delight representative would help you place the order. Please contact them at 7770011991.